Please note that international orders may be subject to local taxes and processing fees upon receipt. You can check your tax rate here.
Orders to the US do not have any tax or customs charges.
If you have any questions about this please get in touch.
- In-stock orders will be posted next working day in most cases.
- Standard shipping costs £4.20 up to 2kg. Heavier orders will be split into multiple parcels. We use Royal Mail 2nd Class Signed for which usually takes between 1 & 3 days to arrive.
- Royal Mail Special (next working day) Delivery is available at cost. We will do our best to post these orders on the same day if received before 1pm UK time.
- We often (not always!) provide tracking numbers.
- You will receive an email to say that your order has been shipped
- For most orders under 2kg We use Royal Mail’s international tracked or signed for service. The prices given at checkout are generally correct for these weights.
- For heavier orders we use other couriers including FedEx, UPS, DPD. If we can get shipping for less than you have paid we will refund you. We will aim to get the best value price for you.
- You will receive a tracking number on your email that tells you we have shipped your order. This is also available on your account if you have one.
- We aim to ship international orders within 3 working days.
- International orders may take longer to arrive than expected due to local revenue and customs processes.
Our website sends an email once we have marked your order as completed but sometimes these emails don’t make it through to your inbox. If you have an account with us you can check your order status by logging in. A “completed” status means that your order has been shipped. You can also view your tracking number here.
We are happy to add phone numbers or specific details/instructions to your parcel- you can include them in your shipping address or add them in the comments box when you order. We cannot guarantee that your local postal service will follow any specific instructions. All parcels will require a signature on delivery.